Observatory Medical Practice

Jericho Health Centre, New Radcliffe House, Walton Street, Oxford, OX2 6NW


How can I book an appointment?

  • Via reception, either in person or by calling 01865 429 993 between 8:30am and 6:00pm Monday to Friday.
  • Via Online Patient Access – if you have signed up for this.
  • Appointments with the Nurse or specialist GP appointments can only be booked via speaking to reception.

Routine GP Appointments

  • For ongoing matters please try to see your ‘usual’ GP.
  • Appointments are usually 10 minutes long, but we can sometimes accommodate double appointments for particularly complex issues or more than two problems.
  • Saturday morning appointments are available primarily for those who find it difficult to attend during usual surgery hours. These MUST be pre-booked.

Urgent GP Appointments

  • The Duty Doctor is able to see patients on the day who have urgent medical matters when there are no routine appointments available.
  • If you require this service, please phone reception who will take a message for the Duty Doctor – including a contact number (you must be able to receive a call from the doctor) and a brief description of the medical problem so that the doctor can safely triage the calls.

Telephone Consultations

  • Some matters can be addressed by speaking to the doctor on the phone rather than seeing them face-to-face. These appointments should be booked in advance if you would like to speak to a particular doctor. Urgent calls will be dealt with by the duty doctor.
  • Please book a phone consultation via reception. We will need a contact number for the doctor to phone you back on, and a brief reason for the call.
  • We cannot guarantee the time a doctor will be able to phone you back, although we may be able to indicate a probable timeframe and we will try to phone at a time that is suitable for you if you inform us of this.

Home Visits

  • Home visits are for emergencies or for those who are housebound. The doctors cannot visit those who are well enough to attend or can be brought to the surgery.
  • The GP’s usually do their home visits after morning surgery.
  • When requesting a visit, please give the receptionist a brief description of the problem and make the request as early as possible in the day. This allows the doctors to plan their visits around telephone appointments, surgeries and administration.
  • For a home visit outside of these hours please telephone NHS 111.

Evening and Weekend

  • These are run by OxFed and are available to all patients registered in Oxford – clinics are located across the Oxford City area.
  • You can see NHS GPs and a range of other health professionals.
  • These can be pre-booked via reception.
  • For more information go to the OxFed website.  

Out of Hours – how do I get medical advice when the surgery is closed?

  • Please call 01865 429993 and you will be advised of who to contact or call NHS 111.
  • NHS 111 is the number to call when a medical situation is not a 999 emergency but you need medical advice quickly. This service is for urgent assistance – please do not call for routine enquiries or with matters that can wait until our surgery is next open.