If you are taking ongoing medication then it will usually be possible for you to request it as a repeat prescription. Certain medications cannot be requested this way as you may need to see/speak to the doctor first. If you are unsure, please check with us first by email or by phone.
There are several ways for you to order your repeat prescription:
- Sign up to Patient Access to order repeat medication (and also make appointments and see parts of your medical record)
- Order by email
- You can use the slip that would have been attached to your last prescription. This will have your regular medication listed on it. Please tick which items you need and tick where you would like to collect it from. You can either drop the form into reception or post it to us
- We have forms at the reception desk for ordering prescriptions. Please fill in all the information requested on the form and state where you would like to collect the prescription from
- If you use a regular local pharmacy then they can request it on your behalf.
- You can send us a request in the post. Be sure to add you full name, date of birth and address as well as the names and quantities of the medications that you are requesting.
WE DO NOT TAKE PRESCRIPTION REQUESTS OVER THE TELEPHONE
This is due to the risk of mistakes and to avoid added pressure on our telephone lines.
Please allow at least 48 hours for prescriptions to be processed. It is important that you request your medications in plenty of time.
You can collect your prescription from the health centre, or alternatively some local pharmacies collect prescriptions from us daily, enabling you to collect your medication directly from your local pharmacy.
Please make sure you clearly state where you would like to collect your prescription otherwise there may be a delay in receiving it.
If you would like us to post your prescription to you, then please enclose a stamped addressed envelope. Please be aware that post can sometimes take a while to reach us, we then need 48 hours to process the request and then post may be slow getting back to you. If your prescription request is urgent then we advise that you do not rely on the post. Please also consider busy times of the year, such as Christmas and Easter – posting prescriptions will take longer at these times.
If you obtain repeat prescriptions from us then these must be reviewed by a doctor at least once a year.
Sometimes it is possible to do this via a telephone consultation or you may be asked to attend the surgery. Please check the review date on your repeat prescription before requesting your medication (it will be on the bottom of the side slip attached to your prescription). If this date has passed then there may be a delay in issuing your prescription.
Patients between the ages of 16 and 60 are required to pay prescriptions costs (unless in full-time education under the age of 19).
However, certain medical conditions and social circumstances can exempt you from these costs. More information on free or reduced cost prescriptions.