Our Appointment System




Types of appointment

Routine GP Appointments

  • For ongoing matters please try to see your ‘usual’ GP.
  • Appointments are usually 10 minutes long, but we can sometimes accommodate double appointments for particularly complex issues or more than two problems.

How to book

book appointment with GP


how to book an appointment with our gps

Urgent GP appointments

  • The Duty Doctor is able to see patients on the day who have urgent medical matters when there are no routine appointments available.
  • If you require this service, please phone reception who will take a message for the Duty Doctor including a contact number (you must be able to receive a call from the doctor) and a brief description of the medical problem so that the doctor can safely triage the calls.

Telephone Consultations

  • Some matters can be addressed by speaking to the doctor on the phone rather than seeing them face-to-face. These appointments should be booked in advance if you would like to speak to a particular doctor. Urgent calls will be dealt with by the duty doctor.
  • Please book a phone consultation via reception. We will need a contact number for the doctor to phone you back on, and a brief reason for the call.
  • We cannot guarantee the time a doctor will be able to phone you back, although we may be able to indicate a probable timeframe and we will try to phone at a time that is suitable for you if you inform us of this.

person using a mobile phone

How to book


GP Schedules

  • Dr Helen Salisbury: Mondays and Wednesdays
  • Dr Karen Walker: Tuesdays
  • Dr Paul Ch’en: Wednesday AM, Thursdays and Fridays
  • Dr Tim Lancaster: Tuesday, Wednesday and Friday
  • Dr Helen Reay: Tuesday, Wednesday AM and Thursday
  • Dr Donya Baban: Monday, Tuesday and Thursday
  • Dr Heidi Luckhurst: Mondays
  • Dr Clare Coggins: Monday, Wednesday and Thursday
  • Dr Will Gray: Monday, Tuesday AM, Thursday and Friday

Note that all schedules correct as from 1st December 2023 and are subject to change. All GPs will spend some sessions working as Duty Doctor when they will not be able to see routine appointments.