Our Appointment System

Types of appointment

Routine GP Appointments

• For ongoing matters please try to see your ‘usual’ GP.
• Appointments are usually 10 minutes long, but we can sometimes accommodate double appointments for particularly complex issues or more than two problems.

How to book

• Use the NHS App
• Use Patient Access
• Call 01865 429993
• Visit reception

Urgent GP appointments

• The Duty Doctor is able to see patients on the day who have urgent medical matters when there are no routine appointments available.
• If you require this service, please phone reception who will take a message for the Duty Doctor including a contact number (you must be able to receive a call from the doctor) and a brief description of the medical problem so that the doctor can safely triage the calls.

Telephone Consultations

• Some matters can be addressed by speaking to the doctor on the phone rather than seeing them face-to-face. These appointments should be booked in advance if you would like to speak to a particular doctor. Urgent calls will be dealt with by the duty doctor.
• Please book a phone consultation via reception. We will need a contact number for the doctor to phone you back on, and a brief reason for the call.
• We cannot guarantee the time a doctor will be able to phone you back, although we may be able to indicate a probable timeframe and we will try to phone at a time that is suitable for you if you inform us of this.